| |
| Regular
business hours phone support* |
| Mon
to Fri 8:00AM to 5:00PM. |
| |
| On-Site
repair service |
| Don't
know how to install that new hard drive,
don't worry we can do it for you. |
| |
| Data
Backup/Recovery* |
| Data
backup can be done online or a technician
may be called to your business premises
and backup the data onto a CD or any
other media the customer has available.
On premises visits for this type of
customer service will be charged by
appointment. Recovery
of personal files and even failure of
media storage. |
| |
| Data
Transfer** |
| Connectant
can transfer your settings, preferences,
favorites, address books, and personal
files from your old computer to your
new one. For such applications as OrrTax,
Drake, Quickbooks, TurboTax and any
of the productivity suites but not limited
to this list. |
| |
| Business
Software Support*** |
| Go
to our website to see our list of business
software supported by us. Separate fees
are charged per application. |
| |
| Multiple
Computer Support**** |
| Based
on the price of plan the customer chooses,
a number of computers can be supported. |
| |
| Purchasing |
| Connectant
assist our customers on their purchase
of computer equipment (workstation,
server, etc.) and software. We will
assess the customer’s needs and
see if our current vendor relationships
can meet that need. Otherwise, we will
forge new vendor relationship. |
|
|
Terms
of Service
|
| Note:
*You get one online free backup per
year per computer with the Elite plan
up to 500 MB of application data. **Data
Transfer is charge by the hour and does
not include installing new a hard drive
or setting up a new computer. ***Business
Software Support is done over the phone;
visits to the premises may incur additional
charges. ****Connectant reserves the
right to determine what computers can
be cover under the selected plan. |
Contact
Information